Frequently Asked Questions

Do you have a question that isn't answered below? Please contact us via info@calabashcove.com and we would be happy to answer them.


We look forward to welcoming you soon!




Call 1 800 917 COVE (2683)

General

  • What type of hotel is Calabash Cove?

    Calabash Cove is a romantic and rather quiet boutique resort for adults only, setting it aside from many of the other all inclusive Saint Lucia hotels that either cater to families, or accommodate hundreds of guests. Most of our guests enjoy a little peace and quiet, some elbow space, a relaxing dip in the Caribbean Sea and a good book or movie.

  • What does All-inclusive rate include?

    We are not typical of all inclusive Saint Lucia hotels. The all inclusive option was only introduced because of popular demand. It allows for easy budgeting and covers all beverages including premium brand liquor, an in-room bar and wines from a wine list, as well as all meals including room service (something not offered by other all inclusive Saint Lucia hotels). If you are visiting to mainly relax the all inclusive plan may well be for you.

  • What does the Breakfast Plan rate include?

    The Breakfast plan option includes room and breakfast. If you are planning on going out often it may be a better idea to opt for this plan.

  • Can we pay in US Dollars?

    The local currency is the Eastern Caribbean Dollar “EC$”. At the resort we accept both US$ and EC$. Similarly, in many stores and restaurants, US$ are accepted and credit cards are usually welcome. If you do carry US$ bills we recommend nothing larger than $50.00 to avoid difficulties getting them accepted and changed.

  • Is the price for 2 persons?

    Yes, the price is for 2 people.

  • Are you a couples only resort?

    Most of the all inclusive Saint Lucia hotels either cater to families, or are strictly couples only. Calabash Cove is unique in that it warmly welcomes all adult guests. Because of the romantic nature of the resort most of our guests do tend to be couples on a romantic getaway or honeymoon, but it is certainly not unusual to meet single travellers, groups of friends, or relatives seeking peace and quiet to bond.

  • Are all rooms ensuite

    Yes, all of our rooms include a private bathroom.

  • What is the dress code?

    Dress code is generally casual. During the day shorts and t-shirts are fine.  However, in the evening, gentlemen are required to wear dress shorts or trousers with a short or long sleeve shirt or polo shirt and closed toe shoes. T-Shirts are not acceptable in the evenings. 


    Ladies are usually casual in summer dresses or shorts and blouses. Remember you may have no use for a sweater or a jacket. The resort is all open air. In Winter when the cool trade winds create balmy evenings*, Ladies might think to pack a pashmina or light shawl.


    *warm but sometimes with a cooler breeze.

  • How do we get to and from the airport?

    We arrange private transfers to and from both airports. The charge for a private car is USD120.00 per car one way from UVF. Please provide us with your flight details at reservations@calabashcove.com in order to arrange your airport transfers. After clearing immigration and customs continue straight ahead through the swing door as you leave the arrival hall. App. 10 yards in front of you will be a booth with the Calabash Cove logo. The attendant will introduce you to the driver. The drive is app. 90 minutes from Hewanorra International (UVF) and 12minutes from George F.L. Charles. From the nearer George F Charles airport, the transfer is USD 25.00.

  • Do you provide internet access?

    Yes the resort offers complimentary Wifi and we hate to say it but many of our guests bring along a laptop!

  • Do you have a hurricane guarantee of some sort?

    Should your vacation be interrupted by a Hurricane as specified by the local met office we will provide you with a free replacement vacation of the affected portion of your visit plus 1 night within 1 year. Equally, should your travel plans be disrupted due to a Hurricane we will allow you to reschedule without penalty within 1 year.

  • Do you offer trip insurance or know where we can get insurance on our vacation in the event a hurricane would cause us to cancel our trip?

    Regrettably we don’t offer insurance. If it is not covered by your credit card you may best find assistance online or from your regular insurance provider. We do however allow guests to change their travel dates without any kind of penalty should a Hurricane interrupt or prevent their visit with us. The island, however, is very far south and usually outside the hurricane belt.

  • What hours is the front desk open?

    The front desk is open 24 hours a day, seven days a week.

  • How often does housekeeping take place?

    Your housekeeper will take care of your room daily. There is no additional charge for this service.

  • What tours do you offer?

    Our leisure concierge will be happy to advise you on soft adventures like the Piton Trek, Rainforest Adventure, a private sailing trip or the old standards like, deep sea fishing, whale watching, snorkeling, SCUBA diving, horseback riding and many more. Learn more.

  • What about helicopter transfers?

    These can be arranged with Saint Lucia Helicopters for a charge of USD 481.00 per couple one-way, including the transfer from the helicpad to the resort. It will require your Visa or MasterCard details and flight information.

  • I have friends staying at your resort and would like to get them something while they are there. What do you suggest?

    If you contact us at hotel@calabashcove.com we will gladly e-mail you a list with our options and suggestions.

  • How can I rent a car?

    A rental car can be booked directly at the hotel. We usually work with Driveamatic and there are several other smaller operators that will come to the resort with the car and the agreement. Rental cars are somewhat expensive and range from $ 85.00 – $ 110.00 per day.

  • How can I get around?

    For the transfer from and to the airport we will be happy to arrange a private car to save you from driving after a long flight. Once at the hotel most guests use the services of Taxis available through the front desk to get around the island. Should you wish to drive yourself to discover Saint Lucia we gladly arrange for a rental car of your choice to be delivered to the hotel. Unless requested otherwise we work with Driveamatic.

  • Can I book the entire resort?

    Calabash Cove is the ideal venue for a destination wedding, family reunion or corporate affair.


    We extend the Unconditional All inclusive offer for up to 52 adults during


    Summer April 3 - December 23  US$ 20,299.00 plus taxes


    Winter January 4 - April 3 US$ 26,053.00 plus taxes


    Black out dates and minimum stays may apply

    For more information please contact info@calabashcove.com

Reservations

  • How can I Book

    You can make your reservation online by clicking here, or by e-mailing us and we'll guide you through the process.


     Or if you prefer,  through your favorite travel agent.

  • What special offers do you provide at this time?

    You will find all the current packages and promotions in our special offers section and are welcome to e-mail us at info@calabashcove.com or reservations@calabashcove.com with any specific questions.

  • What is your cancellation policy?

    *For all reservations cancelled more than 90 days prior to arrival, a 5% processing fee is applied to the refund of the deposit.


    *For reservations cancelled less than 90 days prior to arrival, a 50$ per person charge is applied to the deposit refund.


    *For reservations cancelled less than 60 days prior to arrival, a 3-night charge will be applied*


    For reservations cancelled less than 14 days prior to arrival, the full amount will be applied*.

     

    *You also have the option to reschedule your visit within 1 year of the original travel dates. The full amount paid, will be applied to the new reservation.


     For all cancelled NON REFUNDABLE bookings, a 12 month re-booking period from the original dates will be allowed. Black out dates and additional charges may apply. You are also always able to reschedule the visit within one year of the initial arrival date without penalty.

  • How can I pay for my hotel reservation?

    If you book with us direct or through a travel agency, we require a US $300 deposit. 


    Non-refundable reservations require full payment. 


    We accept Visa or MasterCard.

  • Is there a minimum stay for reservations?

    MINIMUM LENGTH OF STAY:


    • Christmas & New Year’s holiday bookings must be for a minimum of SIX (6) nights for all room categories.


    • Winter bookings must be for a minimum of THREE (3) nights for all room categories except when booking a Water's Edge Cottage (see below).


    • Summer bookings must be for a minimum of ONE (1) night for all room categories except when booking a Water's Edge Cottage (see below).


    •Our Water’s Edge Cottages have a 4-night minimum stay all year round.

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