Key Selling Points
With over 25 years of marketing experience, Kelly Fontenelle has been a trailblazer in the Caribbean travel and tourism industry. A native of the Caribbean island of Saint Lucia - much of her professional career has been devoted to growing Saint Lucia’s tourism industry. The expertise developed through the last three decades is unmatched – her understanding of consumer travel trends and the travel agency business has resulted in the Saint Lucia’s significant growth in all subsectors of the American travel market over the last decade.
Kelly played a fundamental role in developing the Saint Lucia Expert (SLEx) loyalty program for SLTA, which resulted in more than 20,000 new and loyal brand agents in less than five years. She also developed the Romance Specialist Program for the island, furthering strengthening the destination’s dominance as a romance destination.
Kelly holds a Master’s degree in Marketing, a Bachelor in Hospitality Management, a certificate in Tourism Planning from the NHTV in Netherlands and a certificate in Marketing Strategy from Cornell.
As a representative at trade shows and industry conferences, Kelly can often be found speaking about destination marketing for television media, in print stories and for trade publications. She has built strong and long-lasting relationship with key stakeholders at every level of the American travel sector.
Kelly is based in Atlanta, though she is often tapping into her strong relationships, meeting with agents across the U.S. UK and the Caribbean and building marketing programs nationally and internationally. Her inspiration, her son Eli, is the sunshine of her life.
She can be reached at kelly@kfmcs.com or by telephone at 404-386-8062.
Nicole Barrett is a Hotel and Tourism Sales and Marketing Expert, Speaker, and Trainer, with over 15 years of experience in travel, hotel sales, and marketing. Nicole is a trusted source in the Travel Agent and consumer community on where to book in the Caribbean.
A former Director of Sales for Sandals and Beaches Resorts, leading a team of sales professionals in the Northeast USA, Nicole has worked with and trained thousands of travel professionals and business owners across the United States, Canada, and the Caribbean on how to grow their businesses through resort and destination product marketing.
In 2018, Nicole founded Espy Global LLC, a representation, marketing, and training solutions community that helps hotels and sales professionals start, grow, and effectively market their businesses. Nicole has been named Top Sales Rep in North America by Travel Agent Magazine.
In addition to Sandals and Beaches Resorts, Nicole’s resume includes Walt Disney World, Starwood Hotels, Fairmont Hotels, and Sofitel.
Nicole’s company, Espy Global, will represent Calabash Cove Resort and Spa in the Northeast USA.
Nicole currently resides in Boston, Massachusetts.
Nicole can be reached by email at nicole@espyglobal.com and by phone at 617-291-1989.
Nicole Barrett is a Hotel and Tourism Sales and Marketing Expert, Speaker, and Trainer, with over 15 years of experience in travel, hotel sales, and marketing. Nicole is a trusted source in the Travel Agent and consumer community on where to book in the Caribbean.
A former Director of Sales for Sandals and Beaches Resorts, leading a team of sales professionals in the Northeast USA, Nicole has worked with and trained thousands of travel professionals and business owners across the United States, Canada, and the Caribbean on how to grow their businesses through resort and destination product marketing.
In 2018, Nicole founded Espy Global LLC, a representation, marketing, and training solutions community that helps hotels and sales professionals start, grow, and effectively market their businesses. Nicole has been named Top Sales Rep in North America by Travel Agent Magazine.
In addition to Sandals and Beaches Resorts, Nicole’s resume includes Walt Disney World, Starwood Hotels, Fairmont Hotels, and Sofitel.
Nicole’s company, Espy Global, will represent Calabash Cove Resort and Spa in the Northeast USA.
Nicole currently resides in Boston, Massachusetts.
Nicole can be reached by email at nicole@espyglobal.com and by phone at 617-291-1989.
AMG is one of Europe’s leading sales representation and tourism marketing agencies. Based in London, our unique blend of in-house skills, expertise, products, and services provides our clients with an array of ideas and opportunities not offered by our competitors, from commercially driven contract negotiation to dynamic consumer marketing campaigns, innovative use of tools such as online agent incentives, rewards, and training. We pride ourselves in being early adopters of new ideas and placing our clients’ brands in market leading positions both within the travel trade and in the consumer market.
Our representation portfolio ranges from national and provincial tourist boards, private sector-run promotion bureaux to luxury hotels, all-inclusive resorts, hidden gems and private villas, AMG provides hotel clients with commercially driven service to ensure maximum exposure and ROI from the European tourism trade.
We make it our business to understand your business.
AMG can be reached by email at commercial@amgltd.biz and by phone at +44 (0)208 487 9881
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